👤 Professional Summary
Infrastructure engineer with 14+ years of IT experience across Higher Education, Healthcare, and Financial Services. Proven track record building enterprise environments from scratch — domain controllers, AD/Entra ID configurations, endpoint management at scale, and automation pipelines. Currently pivoting into DevOps and AI infrastructure, with hands-on experience deploying local LLM inference stacks, building AI security tooling, and automating complex workflows with Python, PowerShell, and Power Automate. Seeking a role where systems engineering meets AI operations.
🎓 Education
B.S. Information Technology — Business Minor
Drexel University, Philadelphia | 2006 – 2011 | Focus: Database Administration
💼 Experience
IT & A/V Technician → AI Infrastructure Projects
University of Pennsylvania, Philadelphia
April 2024 – Present
- Evaluated Claude Code for institutional deployment; authored compliance documentation covering FERPA, data governance, and on-prem AI hosting
- Administering 386 endpoints via AD, JAMF, and IBM BigFix; developed PowerShell detection scripts for AI software auditing
- Built Power Automate + Excel + Teams Adaptive Card architecture for AV event coordination, eliminating duplicate workflows
- Proposed and scoped on-premises AI server initiative to IT leadership with cost-benefit analysis
- Managed MDT imaging server and automated system deployment pipelines
Jr. Cybersecurity Analyst
Vanguard (via Judge Group), Remote
June 2021 – March 2022
- Monitored and analyzed security events using Splunk SIEM across enterprise financial infrastructure
- Maintained DigitalGuardian DLP policies preventing data exfiltration in regulated environment
- Triaged and resolved security incidents via ServiceNow workflows
IT & A/V Consultant
Jefferson University Hospital (via EightEleven Group), Philadelphia
July 2020 – June 2021
- Deployed and administered Zoom conferencing infrastructure across multi-site healthcare environment during COVID-19
- Provided remote and on-site support using LogMeIn Rescue; resolved incidents in ServiceNow
IT Consultant
University of Pennsylvania, San Francisco
June 2019 – August 2019
- Managed classroom recording systems (Panopto), remote endpoints (MEDC/Bomgar), and infrastructure documentation in Confluence/Jira
- Analyzed Symantec AV logs and assisted with VoIP phone system migration
IT Support Specialist
University of Pennsylvania, Philadelphia
Sept 2017 – June 2019
- Managed IT operations across two major schools; imaged workstations via MDT/DeployStudio
- Pushed patches via IEM, encrypted endpoints, managed AD containers, and configured printers on Penn network
Network Administrator
BizTech Helpers, Newtown Square
May 2015 – March 2016
- Configured FortiNet firewalls, site-to-site IPSec VPNs, HP iLO server monitoring, and DNS management
- Migrated clients to Office 365; coordinated with NOCs for outage resolution
Earlier Roles
SparkNet • Drexel University • Tozour-Trane
2007 – 2014
- LAMP stack deployment on VMware vSphere, LAN administration, Exchange/AD server management, Citrix support, imaging with Symantec Ghost, and IT intern team leadership
🔧 Technologies
Python
PowerShell
Power Automate
Active Directory
Entra ID
JAMF Pro
BigFix
CrowdStrike
Splunk
VMware ESXi
Proxmox
MDT
Ollama / LLM Inference
Docker
Linux
ServiceNow
Jira / Confluence
FortiNet
Cisco
Crestron / Q-SYS
Office 365
MS Teams